Do you want to help customers solve challenging technical problems at an organization that invests in making customer support amazing? If so, we’d love to hear from you! We’re looking for a Customer Support Engineer to join our fantastic team.
You’re an ideal candidate if:
You’re a sharp, knowledgeable technician with a genuine love for people that lets you solve the toughest problems. You’re a recognized resource and go-to for friends, family, and coworkers. You’re passionate about owning and resolving cases yourself, but humble enough to know when to ask for help. And you’re flexible, collaborative, open to feedback, proactive, and able to manage problems from start to finish.
Your ideal skills/experience:
Articulate is a highly successful company with an empowering work culture. We give you autonomy over when, where, and how you work. We value productivity and results, not corporate B.S. And we keep our eyes fixed on our customers, helping them succeed in every way we can. We also believe that, to reach our diverse audiences, we need different viewpoints and voices in our midst. We welcome and celebrate differences and are committed to building a diverse team.
Articulate is a nimble software company focused on building incredible e-learning software, community, and content. We have 48,000+ B2B customers, including 93 of the Fortune 100 companies and 19 of the 20 top-ranked universities. Our customers trust us because they know we’re just as passionate about them as they are about us. Learn more about what it’s like to work at Articulate at www.articulate.com/careers.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Upload your resume and cover letter selling us on why you’re the perfect fit. A job at Articulate is highly coveted so your response will help us decide who gets the interview. Good luck!
Candidates must be in The Philippines.